Thank you for visiting wvstravels.com. By accessing and using this website, you agree to be bound by the terms and conditions outlined here, which govern your use of our site and services. Any changes to these terms will be considered valid only if communicated in writing by an authorized travel consultant on official company letterhead, duly signed and stamped.

We strive to deliver efficient, reliable services tailored to our clients’ requirements. However, we are not responsible for any inaccuracies resulting from incorrect information provided by users.

By using this website or booking services through it, you grant us the necessary authorization to process your requests and agree to follow all usage guidelines applicable to wvstravels.com. Continued use of the website signifies your acceptance of these terms, which are intended to ensure transparency in service delivery.

Cancellation and Account Termination

• Each traveller is solely responsible for meeting all applicable requirements related to bookings and travel services.

• By placing a reservation for flights, hotels, e-tour packages, tour packages, or any other service on wvstravels.com, you authorize us to take all necessary steps to process and deliver the selected service.

• All cancellation requests are subject to transaction fees. If service pricing changes after dispatch, the original price confirmed at the time of booking will remain valid.

• By confirming a booking, you acknowledge and accept the cancellation, no-show, and other terms imposed by the respective service provider, including any house rules or fine print associated with the service.

• If wvstravels.com is unable to deliver a contracted service, you may be eligible for a refund. We also reserve the right to cancel any reservation prior to service delivery without providing a reason.

• Orders may be cancelled within 7 working days from the date of email confirmation. However, if you authorize immediate service processing, the order becomes non-cancellable. Your consent for such immediate processing will be explicitly obtained at the time of booking.

• Failure to arrive at the designated location on time will be treated as a cancellation, and refund requests may be declined.

• If a request is rejected by the issuing authority, a full refund of fees paid will be issued. In cases of incorrect issuance, delays, or service refusal, our liability is strictly limited to either a replacement service or a refund of the amount paid. We are not liable for indirect or consequential losses such as airfare loss or loss of income.

Timelines

• Cancellations may be requested within 7 business days from order confirmation unless immediate processing has been authorized.

• Tour package processing typically takes between 24 and 72 working hours, depending on the booking category. Delays may occur if additional documentation is required by the relevant authorities.

• Cancellations due to force majeure events—such as natural disasters, government actions, or unforeseen circumstances—may result in full or partial refunds at our discretion.

Pricing and Availability

• All prices listed include VAT at the applicable rate. Travelers are responsible for fulfilling all service requirements.

• Our liability for any errors or omissions is limited to the cost of a replacement service or a full refund. We are not responsible for any consequential or indirect losses.

• By submitting a booking request, you authorize us to process and deliver the selected service.

Payment Confirmation

Services can be booked online using card payments. Prices displayed on the website are subject to change without prior notice due to external factors such as regulatory changes, airfare fluctuations, or transportation cost variations.

Refund Policy

• Approved refunds will be processed through the original payment method. Payment gateway charges and a 5% VAT per transaction will apply.

• Cancellations made at least 7 calendar days before the tour date are eligible for a 90% refund. No refunds will be issued for cancellations made within 96 hours of the scheduled tour.

• Any discrepancies must be reported within 7 days of the transaction. Claims made after this period will not be considered.

Service Exclusions

Prices displayed do not include tips, travel insurance, meals, beverages, accommodation expenses, room service charges, or laundry services unless explicitly stated.

Disclaimer and Limitation of Liability

Except as expressly stated, the website and its content are provided without warranties of any kind. We do not guarantee accuracy, completeness, uninterrupted access, or error-free operation of the site.

To the extent permitted by law, we exclude liability for indirect, incidental, or consequential damages, including loss of data, profits, or goodwill. Our maximum aggregate liability for direct claims is limited to USD 100 per claim.

Nothing in these terms limits liability for death or personal injury caused by negligence or for fraudulent misrepresentation. Statutory consumer rights remain unaffected.

Limited License and Intellectual Property

You are granted a limited, non-commercial license to download or print website content for personal use, provided all proprietary notices remain intact. Reproduction, distribution, framing, mirroring, scraping, or reuse of site content without written permission is prohibited.

All intellectual property rights related to the website, including content, branding, software, and services, remain the exclusive property of wvstravels.com or respective rights holders.

Modification of Terms

We reserve the right to amend these Terms of Use at any time for legal, security, or operational reasons. Continued use of the website constitutes acceptance of any revised terms. Users are advised to review this page regularly.

Privacy Policy

Personal data collected through this website is used solely for communication and service-related purposes. Users may request access, modification, or deletion of their data through the contact facility. User information is not sold to third parties and is shared only when required for service delivery or legal compliance.

Miscellaneous

These terms do not create any partnership, employment, or joint venture relationship. Rights and obligations under these terms may not be transferred without prior written consent. Headings are included for convenience only.

Entire Agreement and Third-Party Rights

These Terms of Use represent the complete agreement governing your use of the website and supersede all prior understandings. Only the parties to these terms may enforce them, without affecting lawful assignees.

If you do not agree with these Terms and the Privacy Policy, please refrain from using wvstravels.com.

We look forward to assisting you with your travel plans.